Upgraded to Geneva and scratched your head and wondering where did split layout go? Or perhaps grumble over that they switched position on Work notes & Additional comments? Well, here is a story for you =)
Now, I'm not going to keep you on your toes Any longer. I would like to say thanks to Michael Loranc at the community for showing this. Love the helpfulness the community has,.
So lets go to it.
I can't say that I was a big fan of the split layout. I didn't use it a lot myself but a noticeable amount of our users are using it. Now, we have upgraded to Geneva on our Dev & Test instance and having a user group to dig in and see what they can find always gives result. And one thing is that split layout is MIA.
So what you can do for those who still want it? This is something that hopefully helps.
Go to the list view with a few records.
While you moving your mouse over the "i"-icon you press and hold down "shift". And here is where the magic is happening. When doing this you get a popup window that is fully editable for the record that you were hovering over!
I know I will use this, probably more than I used split layout in UI15 =)
Now... It's time for the annoying change of Work notes & Additional comments. I won't go into the fact that you can't minimize the activity log...
First of all this is standard Out Of The Box UI16...
If you hit the "create new incident", the order of those two fields looks like this:
All look fine and just like it did in Fuji. But then you save the incident and TADA! Let's change the order if the fields...
Remember that you need to press the button to get two fields and not havethe "check" for work notes at the bottom.
Here you think that hey, I can change the layout like I normally do with "Configure->Form layout". Well, the only thing that changes is the order on the fields when you are at step 1 (create new). After you saved, it doesn't care about how you set that up, then these fields are BFF with the activity field.
But there is a way, and it's very logic...
Beside the activity log you have a "filter" button. Pressing it will open a menu and at the bottom you have "Configure available fields".
Now you get to a window where you can select what you want to show up in the activity log. What does this have to do with the two fields... No clue, but if you move up additional comments above work notes and press save, guess what happens...
They changed place...
I hope this helped you as much as it helped me =)